The first time a department closed for the afternoon so that everyone could attend a meeting, I assumed something had gone badly wrong. Nothing had. It was Tuesday.
I came up in places where a meeting was treated as a cost. You justified the invitation list. You arrived with a decision to make, and you left once it was made. Walking into an organization that works the other way is genuinely disorienting, and not because anyone is doing anything wrong. It is disorienting because every instinct you have about speed turns out to be the wrong instinct here.
In this organization, a meeting is a courtesy. You invite people because leaving them out would be unkind.
And the people are kind. That is the part that catches you off guard. This is not empire-building, and nobody is padding an invitation list to look important. They include each other because they believe everyone deserves a chance to weigh in, and because they would feel genuinely bad about a colleague hearing something secondhand. Those are good instincts. In most of life they are the right ones.
But the only mechanism available for expressing that inclusion is attendance. So attendance is what expands.
What it costs, once you can see it
Sit in it for a few weeks and the shape of the problem comes into focus. Every point raised needs everyone's view. Every view offered needs acknowledging. No single instance of this is unreasonable. The cumulative effect is that a decision which could be made in a morning takes three weeks, because it has to be made in front of forty people, twice.
The research on this is unusually consistent. Stanford's Robert Sutton, reviewing the work on group size, concluded that the most productive meetings hold somewhere between five and eight people, and that performance problems and friction rise sharply as a group grows past that. Harvard's J. Richard Hackman put the best working size for most tasks at four to six.
A large study of real workplace meetings found the same pattern in the data: people in meetings of fewer than eight were far more likely to actually speak, and rated those meetings as both more effective and more inclusive. That last word is worth sitting with. The smaller meetings were the ones people experienced as more inclusive, not less.
The kindness is real. The mechanism is what is failing them.
The fear of missing out is not vanity
Someone will ask to move a meeting they are not presenting at, whose outcome does not touch their work, while seven colleagues from their own department are already attending.
From outside, that looks absurd. From inside, it is rational. If attendance is the only way to be certain your interests are represented, then missing a meeting is a genuine risk, and asking to move it is ordinary prudence. People are not being precious. They are being careful, in the only way the system allows.
That is what this really is. Not vanity. Insurance.
Three different things wearing the same coat
The grind comes from collapsing three separate things into one: having input, being present, and deciding.
Bain's RAPID framework exists to pull them apart. It assigns five roles — Recommend, Agree, Perform, Input and Decide — and the useful discipline is that Input carries no veto, Agree is a narrow veto on defined grounds such as legal or risk, and exactly one person Decides. Its designers describe it as a guard against two failure modes: everyone deciding, which produces paralysis, and nobody deciding, which produces drift.
Naming a single decider sounds like exclusion. In practice it does the opposite. It makes input safe to offer, because giving it no longer makes you accountable for the outcome — and it makes input safe to receive, because hearing it no longer means the decision waits for you.
Represented, not excluded
None of this requires leaving anyone out. It requires a different way of being included.
The version I have seen work is a small standing group, six or so, each carrying a named department. The job runs in two directions: bring your department's position into the room, carry the decision back out of it. Everything else is published rather than attended.
The shift is small and it is the whole thing. Attendance stops being the proof that you were considered. Representation becomes the proof. People stop showing up because they are represented, not because they were shut out.
Only leadership can actually change it
Here is the part that cannot be delegated to the people living in it.
In a culture like this, no individual can opt out. The first person to decline a meeting becomes the person who does not care about their colleagues. Nobody will take that risk, and they are right not to. The social cost is real, it is immediate, and it lands on them personally — while the efficiency gain lands somewhere diffuse, on the organization.
So the change has to come from administration, explicitly and in public. Not a memo about meeting hygiene. A statement that declining a meeting you are not needed in is not rudeness, made by someone senior enough that people can afford to believe it — and then demonstrated at least once, visibly, by that person.
Until that happens, every conversation about efficiency is asking individuals to absorb a personal cost for an organizational benefit. That is not a reasonable thing to ask of anyone.
Faster, and still kind
I do not think this culture is a failure. It is a genuine strength being expressed through the only channel anyone has given it. The organizations I have watched fix it did not get colder. They got faster and stayed kind, because people finally had a way to be included that did not require sitting in a room for two hours to prove it.
The goal was never fewer people in the conversation. It was fewer people in the room.
Toshika Howard-Patterson is Managing Principal at Strategic Innovations Consulting, a boutique advisory and delivery firm serving healthcare and state and local government. She works with client leaders and SIC engagement teams to strengthen program governance, delivery performance, and organizational capacity.